Messages going to junk
Poor domain authentication can make legitimate business emails look less trustworthy to receiving mail servers.
Email delivery, sorted properly.
Stop losing enquiries to email delivery problems.
If enquiries, order emails or business messages are going missing, Email Desk traces the likely cause and explains the fix in plain English.
SPF, DKIM, DMARC, DNS, Microsoft 365, Google Workspace, website forms and WooCommerce email issues.
Email problems are often caused by small hidden setup issues.
Most businesses only notice when something important fails: a quote never arrives, a form enquiry goes missing, or customers say messages are landing in spam.
Forms not arriving
Website contact forms and WooCommerce notifications often fail because the sending domain, server and mailbox do not line up properly.
Confusing DNS records
Old hosts, Microsoft 365, Google Workspace, Mailchimp, CRMs and website plugins can leave records messy or contradictory.
We do not promise magic inbox placement. We do fix the foundations.
Email Desk checks the technical setup behind your business email and gives you clear, practical next steps. No scare tactics. No jargon dump. Just sensible fixes and evidence you can understand.
Simple services for everyday business email problems.
Start with a check, move to a fix if needed, and add monitoring if email is critical to your business.
Email Health Check
A clear review of your domain, DNS and email authentication setup with plain-English findings.
- SPF, DKIM and DMARC review
- DNS and domain health checks
- Microsoft 365 / Google basics
- Plain-English report
Delivery Fix
Hands-on help to correct common SPF, DKIM, DMARC, DNS, form and mail routing issues.
- DNS authentication fixes
- Mail routing corrections
- Form delivery alignment
- Before/after notes
Shop & Form Email Fix
Focused support for missing website contact form emails and WooCommerce order notifications.
- Contact form tests
- WooCommerce order email checks
- SMTP/plugin review
- Practical fix plan
Launch pricing for the first offer structure.
The initial Email Health Check is set at £99 as a fixed-price diagnostic. Fixes and monitoring are separate follow-on services.
Email Health Check
£99 one-off
Best for businesses that want to know whether their domain and email setup has obvious delivery risks. Includes DNS checks and test-email guidance.
Delivery Fix
from £350
Best when SPF, DKIM, DMARC, DNS or form delivery needs hands-on correction.
Inbox Confidence
from £75 /mo
Monthly checks and light support for businesses that depend on reliable email delivery.
How it works.
A small, practical process designed for busy UK businesses that need answers, not a technical lecture.
Tell us the issue
Send your domain and describe what is happening: missing forms, spam placement, bounces, Microsoft 365 warnings or order emails not arriving.
We check the setup
We review the visible DNS and authentication setup, then request access only where it is needed for deeper checks or fixes.
You get clear next steps
You receive a plain-English summary of what was found, what matters, what can be fixed and what to do next.
Can you guarantee inbox delivery?
No — nobody credible can guarantee every message lands in the inbox. We focus on fixing the technical setup issues that commonly damage deliverability.
Do you support Microsoft 365 and Google Workspace?
Yes. We can check and help correct domain authentication and DNS records used by Microsoft 365, Google Workspace and common email platforms.
Can you fix website form emails?
Yes. Contact form and WooCommerce order email issues are part of the offer, especially where DNS, SMTP or sender authentication is involved.
What access do you need?
For a basic check, often just your domain and a description of the issue. For fixes, access may be needed to DNS, hosting, Microsoft 365, Google Workspace or website admin.
Not sure why emails are failing?
Start with an Email Health Check and get a clear view of your domain, DNS and email authentication setup.
Check my email setup